FAQs

General Information

KitchBoom is a premium brand and online store offering a wide range of dinnerware, teaware, glassware, and tableware to meet all your needs. Our mission is to provide high-quality products and exceptional customer service.

Orders and Shipping

Delivery times vary based on your location and the shipping method selected. Please check our shipping policy for more details.

Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the instructions to enter your shipping information and payment details. Once completed, you will receive a confirmation email with your order details.

Yes, we ship to over 40 countries worldwide. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details.

KitchBoom accepts all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also accept Apple Pay, Google Pay, PayPal, Shop Pay, UnionPay, and Klarna. Additionally, you can use Maestro and Diners Club cards for your purchases.

Once an order is confirmed, we regret that you cannot change the delivery address. However, if the order has not yet been processed, we may be able to accommodate your request. Please contact our customer service team immediately for assistance with this. They will provide you with the next steps.

Most orders are shipped in sturdy cardboard boxes to ensure that your items arrive safely. We use protective materials such as bubble wrap and packing peanuts to prevent any damage during transit. Additionally, our packaging is designed to be eco-friendly whenever possible.

Returns and Exchanges

We offer a 14-day return policy. If you are not satisfied with your purchase, you can return the product for a full refund or exchange within 14 days of receipt. Please ensure the item is in its original condition and packaging. During holidays and festivities, our return policy is extended to 30 days to accommodate gift-giving periods. Please check our website or contact customer support for specific return deadlines during these times.

To initiate a return or exchange, please contact our customer support team at returns@kitchboom.com with your order number and the reason for the return. We will provide you with further instructions.

Account and Privacy

You can create an account by clicking on the "Customer Account" button at the top of our website, then click on "Create an Account". Fill in your details and submit the form. You will receive a confirmation email to verify your account.

If you have forgotten your password, click on the "Forgot Password" link on the login page. Enter your email address, and we will send you a link to reset your password.

We take your privacy seriously and use industry-standard security measures to protect your personal information. Please refer to our Privacy Policy for more details on how we handle your data.

Product Information

Our product pages include size guides to help you choose the correct size. If you need further assistance, please contact our customer support team

Promotions and Discounts

Yes, we frequently offer discounts and promotions. Sign up for our newsletter to stay updated on the latest offers and exclusive deals.