We hope you love your product, but if it’s not as desired, no problem – simply contact us within 14 days of receipt to request a no-quibble refund and we’ll organise everything for you at your earliest convenience. If you think you might want to return the item, please keep the original packaging.
We’ll refund the cost of the product, but in some cases, a return cost may apply.
We aim to get your money back to you as soon as you’ve returned your order.
Debit or credit card payment
Our refund will be issued to your original payment card within five days of us receiving the returned product(s). However, some payment providers can take up to 14 days to credit your account. When the return is processed, we'll send you an email confirming your refund.
If you paid by PayPal and return your purchases via post, your payment will be refunded to the same
Gift card payment
Gift card payments will be returned to a gift card.
International tax, charges and delivery refunds
Unfortunately, we’re unable to refund any taxes, duties, charges or delivery costs you may have paid when placing your order. You will be refunded the tax-free price of the products returned.